When you purchase an insurance policy, you expect it to provide a financial safety net for you and your family following an accident or injury. But far too often, insurance carriers fail to live up to the terms of their contract. At Feldman Shepherd, when insurance companies act in bad faith, we hold them accountable and secure the benefits and compensation their policyholders are owed.

Why Choose Feldman Shepherd?
Feldman Shepherd is one of a limited number of firms with substantial experience and a proven record of excellent results in bad faith cases. We are committed to securing all compensation to which you may be entitled, including recovery for your financial losses, emotional distress, and significant punitive damages. Our insurance and bad faith attorneys are here to serve you with hard work, creative lawyering, attention to detail, and a caring approach tailored to your individual needs. When your insurance company is acting improperly, unfairly, or unjustly, you can trust the attorneys at Feldman Shepherd to help protect your rights.
Our Results Bad Faith Insurance Claims

Frequently Asked Questions Bad Faith Insurance Claims
What laws protect Pennsylvania consumers from insurance bad faith?
Pennsylvania’s Unfair Insurance Practices Act allows policyholders to sue for bad faith if an insurer unreasonably delays, denies, or undervalues a valid claim. These laws authorize courts to award punitive damages, attorneys’ fees, and interest against insurers who violate their duty of good faith.
Can I file a complaint with the state while also pursuing a lawsuit?
Yes. You can file a complaint with the Pennsylvania Insurance Department to prompt an administrative review of your insurer’s actions, even if you are also pursuing a civil lawsuit. However, the Department cannot award compensation—it primarily ensures regulatory compliance.
What should I do if my insurance company is delaying payment on a claim?
Document every communication with your insurer, including emails and letters, and request all claim decisions in writing. A bad faith insurance attorney can review your policy, assess whether delays are justified, and take legal action to recover compensation, interest, and punitive damages if necessary.

