When you purchase an insurance policy, you expect it to provide a financial safety net for you and your family following an accident or injury. But far too often, insurance carriers fail to live up to the terms of their contract. At Feldman Shepherd, when insurance companies act in bad faith, we hold them accountable and secure the benefits and compensation their policyholders are owed.

Why Choose Feldman Shepherd?
Feldman Shepherd is one of a limited number of firms with substantial experience and a proven record of excellent results in bad faith cases. We are committed to securing all compensation to which you may be entitled, including recovery for your financial losses, emotional distress, and significant punitive damages. Our insurance and bad faith attorneys are here to serve you with hard work, creative lawyering, attention to detail, and a caring approach tailored to your individual needs. When your insurance company is acting improperly, unfairly, or unjustly, you can trust the attorneys at Feldman Shepherd to help protect your rights.
Our Results Bad Faith Insurance Claims

Frequently Asked Questions Bad Faith Insurance Claims
What laws protect Pennsylvania consumers from insurance bad faith?
When insurance companies refuse to deal fairly with their policyholders (such as by unreasonable claim denials or delays), the primary protection in Pennsylvania is a law known as the Bad Faith Statute (42 Pa. C.S. § 8371) which allows insureds to sue their insurance company for interest, court costs, and punitive damages.
Can I file a complaint with the state while also pursuing a lawsuit?
Yes, Pennsylvania's Unfair Insurance Practices Act (UIPA), 40 P.S. §§ 1171.1–1171.15, prohibits insurers from using deceptive, discriminatory, or bad-faith tactics. You can file a complaint while pursuing a lawsuit. A complaint with the Pennsylvania Insurance Department triggers a regulatory review of the company’s behavior, but keep in mind that the Department focuses on state compliance and cannot award you financial compensation. Only a civil lawsuit can secure the damages and interest you are owed.
What should I do if my insurance company is delaying payment on a claim?
If your insurance company is stalling, immediately start a detailed log of every phone call, email, and letter to create a clear “paper trail” of their delay. You should also gather all proof of your claim, such as photos, repair estimates, and receipts, to show that you have fulfilled your obligations as a policyholder. This documentation is essential evidence that helps a bad faith insurance attorney prove the insurer is failing to deal with you fairly.

